Track Your Order

Want to know where your package is?

Enter your Order Number (e.g., #1001) and the Email Address you used when making the purchase below, or directly enter your courier company's Tracking Number to see the current location of your shipment in real time.

Frequently Asked Questions about Shipping

  • Where do I find my tracking number?

    We send you your tracking number by email as soon as your order is dispatched (usually within 24 to 48 business hours after purchase).

  • Why doesn't my tracking number show information immediately?

    Shipping companies can take 24 to 48 hours to update the initial status of the package in their systems after receiving it at the logistics center.

  • How long does it take for my order to arrive?

    The estimated standard delivery time is 3 to 7 business days.

Need additional help with your delivery?

If you have any problems tracking your package or notice an unusual delay, please contact our customer service team, and we will help you resolve it as soon as possible:

  • Support Email: support@pixelhitusa.com

  • Support Phone: +1 (575) 203-1333

  • Operating Company: VALTHERIS GROUP LLC